Connected AEMS Operations
Trace one business transaction across customer, commerce, POS, people and Finance records.
Open interactive lesson and quizWhat you will learn
- Trace shared business identities
- Use exception-led work in Business pulse
- Separate source records from accounting postings
A retailer has online and counter sales plus staff reimbursements. You need one traceable view without duplicating its catalogue or customers.
Lesson 1
AEMS and shared identities
SupaChrome uses AEMS to mean Advanced Enterprise Management System. Products, Contacts, sales channels and Orders remain shared across the commerce and POS experiences. Employees remain private People records with explicit Finance handoffs.
Lesson 2
Counter products and customer preferences
Add shared product photos from Products & SKUs or SupaTill Inventory after saving the product. Open a shift with available channel stock, then select a tile to add one available unit or scan its unique unit barcode. Open customer consent in its separate tab: available contact details prefill the form, but Email and WhatsApp choices require the customer’s explicit action. Signed-in SupaTill counters save those choices directly, while public forms verify channel ownership. Active channels show Already subscribed and are not subscribed again.
Lesson 3
The source and its financial meaning
An Order records a sale and its inventory context. An issued Finance invoice creates a receivable; a receipt records money already received. Keeping these stages distinct avoids treating a cart, invoice and bank payment as the same event.
Lesson 4
An actionable business pulse
Open Business Data → Business pulse. It combines permitted CRM follow-ups, service deadlines, fulfilment, stock, collections, Marketing failures, handoffs and People approvals. Each link opens the source workspace. A dashboard signal does not grant permission to edit the underlying record.
Practice · Trace a shared Order
- Open an existing Order and review its customer and channel
- Open the original issued invoice linked to the Order
- Verify the invoice and receipt point back to the same Order