Certification
SupaChrome Admin
Manage people, data, commerce and day-to-day controls with confidence.
50 questions60 minFree exam
Syllabus: Organization and access · Records and data · Sales and commerce · Marketing setup · Operations and governance
Free learning for everyone
Learn CRM skills.
Level up for real.
Master sales, service, customer data and automation through practical modules. Take live quizzes, earn badges and rise through the global ranks.
No BU code requiredIndependent learner profilePoints saved securely
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Build your expertise
Lessons, practice and knowledge checks
30
Skill paths
14,345
Points available
30
Earnable badges
10
Global ranks
Professional certifications
Certify your SupaChrome expertise
Choose a track, book a free sitting, and prepare with Academy learning paths. Each exam is 60 minutes with a 70% pass mark.
Certification
SupaChrome Marketer
Plan audiences, design messages, orchestrate journeys and measure outcomes.
50 questions60 minFree exam
Syllabus: Audience strategy · Email and consent · Send Flow design · Campaign measurement · Pages and events
Certification
SupaChrome Architect
Design secure, reliable tenant-aware data and automation across the platform.
50 questions60 minFree exam
Syllabus: Tenant security · Data and integrations · Orchestration · Consent and identity · Reliability and governance
Your exam begins at check-in. Answers save as you go, and you can review them before final submission. Three standard sittings are available with at least seven days between exam times.
New learning path
Pages, Forms & Dashboards
Edit your profile centre and mailing address separately, publish a form page, connect an email button and show a report on your dashboard.
MCP Server & BU Access
See exactly what an external AI client can access in one BU.
Coupon Redemption & Claims
Follow a code from assignment to a verified sale.
Learning paths
Choose your next skill
Learn → practise → prove it
Foundational · 18 min · 3 lessons
CRM Foundations
Build a clean account, contact and activity model for your team.
Model companies and people correctlyApply practical data-quality rules
300 ptsStart path
Intermediate · 22 min · 3 lessons
Sales Execution
Run a consistent opportunity process from qualification to revenue.
Qualify opportunities with evidenceBuild product-backed deal value
450 ptsStart path
Intermediate · 20 min · 3 lessons
Service Excellence
Turn incoming issues into owned, measurable customer outcomes.
Triage cases consistentlyPrevent service-level breaches
400 ptsStart path
Advanced · 28 min · 3 lessons
Customer Data & Identity
Unify fragmented customer signals into governed golden profiles.
Design deterministic match rulesExplain confidence and source lineage
600 ptsStart path
Advanced · 26 min · 3 lessons
Automation Architect
Design safe automations across records and related objects.
Translate a process into trigger, criteria and actionUse relationship paths safely
550 ptsStart path
Intermediate · 24 min · 4 lessons
Data Migration & Quality
Move operational data into SupaChrome with dependable mapping, deduplication and validation.
Prepare import-ready source filesMap standard and custom fields
500 ptsStart path
Advanced · 32 min · 4 lessons
Integration Engineering
Connect websites, apps, SFTP bridges and automation platforms to SupaChrome safely.
Create and govern integration sourcesSend validated custom-object records and relationships
600 ptsStart path
Intermediate · 25 min · 4 lessons
Reports & Forecasting
Turn live CRM records into defensible operating metrics and revenue forecasts.
Define metrics with consistent filtersRead pipeline and service trends
500 ptsStart path
Advanced · 30 min · 5 lessons
Industry CRM Builder
Adapt SupaChrome to gyms, sports clubs, services, retail and other operating models.
Translate business nouns into objectsDesign lookup relationships and required fields
650 ptsStart path
Intermediate · 22 min · 6 lessons
Launch a SupaCommerce Store
Build a storefront from your existing BU products and connect verified checkout.
Create a rule-based store draftControl its visible catalog and shared channel stock
400 ptsStart path
Intermediate · 28 min · 8 lessons
Orders, Channels & Stock
Connect products, customers, locations and financial outcomes in one order record.
Create a channel and set location-level stockRecord an order and see its product cost and margin
600 ptsStart path
Intermediate · 25 min · 12 lessons
Preferences, Content & Service
Protect marketing preferences, reuse approved content and respond to cases on time.
Manage subscribers without deleting customersReuse a BU image or HTML snippet
525 ptsStart path
Intermediate · 25 min · 4 lessons
Audiences & Segmentation
Build reusable audiences from customer records and their relationships.
Translate a business brief into precise criteriaUse related records without multiplying recipients
450 ptsStart path
Intermediate · 30 min · 18 lessons
Email Design & Personalization
Design responsive emails with images, clear calls to action and useful personalization.
Build and reorder visual blocksUpload images and preview changes live
550 ptsStart path
Advanced · 35 min · 24 lessons
Send Flows & Recurring Schedules
Build reliable follow-ups with engagement windows, waits and recurring audiences.
Connect and validate email pathsDistinguish a wait from an engagement window
650 ptsStart path
Advanced · 28 min · 4 lessons
Email Measurement & Deliverability
Read campaign email results, diagnose missing opens and respect unsubscribe choices.
Trace email activity to campaignsExplain unique opens and tracked clicks
500 ptsStart path
Intermediate · 22 min · 3 lessons
Personalized Automations & Trial Governance
Create record-aware follow-ups and operate a focused, safe practice org.
Personalize tasks from the triggering recordChoose live targeting or stored audience snapshots
400 ptsStart path
Intermediate · 24 min · 8 lessons
SupaGent AI & Governed Actions
Use the BU assistant, verified customer actions and safe lookup formulas.
Prepare and confirm a SupaGent workspace actionConfigure an agent case lookup and Event Hub rule
450 ptsStart path
Intermediate · 27 min · 7 lessons
Connected Records, Service & Live Chat
Keep order choices relevant, make service history visible and respond to customers in real time.
Choose a contact and channel before order linesConfigure and verify a relationship filter
500 ptsStart path
Intermediate · 25 min · 3 lessons
Pages & Email Code Workshop
Build a small branded page, use safe email HTML and connect customer actions.
Write and preview a responsive pageMap a form to an object
450 ptsStart path
Intermediate · 25 min · 4 lessons
Pages, Forms & Dashboards
Publish simple pages, collect form records and put useful reports on your dashboard.
Find and edit each public marketing setting separatelyPublish or delete a custom page and connect an email button
450 ptsStart path
Intermediate · 30 min · 5 lessons
Playbooks, Triggers & Data Trust
Prepare useful journeys, inspect their paths and repair data issues before sending.
Prepare and review a business playbookChoose schedule, audience or API entry
550 ptsStart path
Intermediate · 20 min · 4 lessons
MCP Server & BU Access
Connect an external AI client to one business unit with scoped tools, approval and audit.
Identify which BU an OAuth connection can accessGrant only needed scopes and understand role checks
400 ptsStart path
Intermediate · 18 min · 3 lessons
Coupon Redemption & Claims
Track assigned codes through delivery, a real sale, and claim reporting.
Distinguish assignment from a claimSubmit one authenticated redemption event safely
350 ptsStart path
Intermediate · 20 min · 2 lessons
Website Tracking & Abandoned Browse
Collect consented product views and build an identified SKU audience without including buyers.
Install an origin-restricted browser snippetLink a visitor to a Contact from a trusted server
400 ptsStart path
Advanced · 30 min · 5 lessons
Data Quality, Approvals & Business Rules
Review data issues and sensitive actions, route business events, and calculate derived values.
Fix or safely ignore a data-quality issueReview an activation in the BU approval inbox
550 ptsStart path
Intermediate · 24 min · 6 lessons
Business Launch Kits, Revenue Radar & Scenario Preview
Prepare a reviewed campaign, follow up on missed opportunities and model an audience outcome.
Prepare a draft kit and review its assetsCreate one follow-up task from a live revenue finding
450 ptsStart path
Foundational · 22 min · 5 lessons
Daily Work & Customer Space
Find the right record, review list edits, coordinate checklists and open a private customer portal.
Use the global quick actions and searchReview edits in a personal object view
400 ptsStart path
Foundational · 20 min · 3 lessons
Linked Records & Bookings
Move from dashboard summaries to real records, follow relationships and configure a customer booking page.
Open a specific Deal or Task from DashboardFollow native and configured custom relationships
350 ptsStart path
Intermediate · 24 min · 3 lessons
SupaGent Website Chat & Handoff
Deploy chat on pages, verify account identity and let an available teammate take over.
Deploy an agent to a published Page or external siteDistinguish a typed name or email from verified account identity
420 ptsStart path
Rank journey
See every milestone ahead
Newcomer
0 points
Still ahead
CRM Explorer
250 points
Still ahead
Supa Builder
700 points
Still ahead
Data Ranger
1,300 points
Still ahead
Solution Architect
1,900 points
Still ahead
Automation Master
2,700 points
Still ahead
Insight Leader
3,400 points
Still ahead
SupaChrome Champion
3,900 points
Still ahead
Marketing Strategist
5,500 points
Still ahead
SupaChrome Trailblazer
6,500 points
Still ahead
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Learn in small steps
Focused lessons explain the CRM decisions that matter in real work.
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Practise in a Trial org
Use an independent playground BU to try each hands-on exercise safely.
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Prove and progress
Complete knowledge checks to earn badges, points and higher ranks.
Ready for your first badge?