Foundational · 10 min · 200 points
SupaKnowledge
Publish and access PDF reference articles in the appropriate portal.
Open interactive lesson and quizWhat you will learn
- Choose the correct portal audience
- Publish and archive PDF articles
- Read original PDF documents securely
A business needs separate operating guides for cashiers, Finance, employees and customers.
Lesson 1
Separate portal libraries
Each business and portal has a separate Knowledge library. Staff articles do not automatically appear for customers. Customers read only Published customer articles; commerce administrators manage that library.
Lesson 2
Publishing controls
Portal managers and delegated Knowledge publishers can upload PDFs up to 10 MB, edit article metadata and publish or archive articles. Draft and Archived records remain restricted to publishers. Reader access is checked again for the PDF itself.
Practice · Publish a portal guide
- Open SupaKnowledge and choose a permitted portal library
- Upload a PDF as Draft, with a title and summary
- Publish the article and open its dedicated reader page
- Archive it and confirm it is no longer available to ordinary readers